Feedback

Thank you for travelling with BlueWater Express. If you have any comments or suggestions to help us improve our services, email us at feedback [at] bluewater-express.com, WhatsApp +62 8133 841 8988, or complete the questionnaire below.

Please rate our services by ticking the boxes below:

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Trip Date
Route Departure:  Serangan Padang Bai Gili Trawangan Gili Air Lombok
Arrival:  Serangan Padang Bai Gili Trawangan Gili Air Lombok
Trip:  One Way Return
Ease of Booking  Excellent Good Average Poor Terrible N/A
Pick up / drop off arrangements  Excellent Good Average Poor Terrible N/A
Check in procedures  Excellent Good Average Poor Terrible N/A
Water, candy, motion-sickness tablets, cold towels, sick-bags were available during trip?  Excellent Good Average Poor Terrible N/A
Boat cleanliness and cabin condition  Excellent Good Average Poor Terrible N/A
Safety briefing from crew  Excellent Good Average Poor Terrible N/A
Did captain drive at a comfortable speed if waves were big?  Excellent Good Average Poor Terrible N/A
Did crew member accompany passengers sitting on roof?  Excellent Good Average Poor Terrible N/A
Did the boat slow down to allow passengers to come down from roof if necessary?  Excellent Good Average Poor Terrible N/A
Clarity of information given from crew  Excellent Good Average Poor Terrible N/A
How do you rate your trip overall?  Excellent Good Average Poor Terrible N/A
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